Guilherme Costa Wiedenhöft, Edimara Mezzomo Luciano, Odirlei Antonio Magnagnagno


The purpose of this article is to identify and validate a list of mechanisms that can meet the objectives and principles of IT Governance (ITG) in public organizations. These mechanisms can be useful to public organizations when implementing their ITG model. ITG mechanisms are a key part of an ITG model because high-level definitions (principles and objectives) are operationalized through them. This exploratory and descriptive cross-sectional research used qualitative and quantitative data. Data were collected in a literature review, structured interviews with ITG professionals and a survey with IT and Business Managers who belong to a network of managers, which is one of the main instances to discuss the ITG model. The results are a preliminary list of mechanisms identified through qualitative data and a final list of mechanisms validated through quantitative data. The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society.


Information and Technology Governance; IT Governance Mechanisms; Public Organizations; Survey

Full Text:



ALI, S.; GREEN, P. IT Governance mechanisms in public sector organizations: an Australian context. Journal of Global Information Management, v. 15, n. 4, p. 41–63, 2007.

ALI, S. e GREEN P. Effective information technology (IT) governance mechanisms: An IT outsourcing perspective. Information Systems Frontiers, v. 14, n. 2, p.179-193, 2012.

BARDIN L. Análise de conteúdo. Lisboa: Edições 70, 2009.

BOWEN, Paul L.; CHEUNG, May-Yin D.; ROHDE, Fiona H. Enhancing IT governance practices: a model and case study of an organization's efforts, International Journal of Accounting Information Systems, v. 8, n. 3, p. 191-22, 2007.

BROWN, A.; GRANT, G. G. Framing the frameworks: a review of IT governance. Research. Communications of the Association for Information Systems, v. 15, p. 696-712, 2005.

FLICK, U. Qualidade da pesquisa qualitativa. Porto Alegre: Bookman, 2009.

GERBER M.; VON SOLMS R. Information security requirements-interpreting the legal aspects. Computers & Security, v. 27, n. 5-6, p. 124-135, 2008.

GIBBS, Graham. Análise de dados qualitativos. Porto Alegre: Artmed, 2009.

HARDY, G. Using IT governance and COBIT to deliver value with IT and respond to legal, regulatory and compliance challenges. Information Security Technical Report, v. 11, n. 4, p. 159-202, 2006.

HUANG, Rui; ZMUD, Robert W.; PRICE, R L. Influencing the effectiveness of IT governance practices through steering committees and communication policies. European Journal of Information Systems, v. 19, p. 288-302, 2010.

HUMPHREYS, Edward. Information security management standards: compliance, governance and risk management. Information Security Technical Report, v. 13, n. 4, p. 247-255, 2008.

IBGC – Instituto Brasileiro de Governança Corporativa. Uma Década de Governança Corporativa: História do IBGC, marcos e lições de experiência. São Paulo: SaintPaul, 2006.

ISO/IEC 38500:2008. International Standard for Corporate Governance of IT. Switzerland: ISO/IEC, 2009

ITGI, IT Governance Institute. About IT governance framework: information systems audit and control foundation - CobiT 4º Edition. Rolling Meadows: ISACA, 2007.

LIANG, Ting-Peng; CHIU, Yi-Chieh; WU, Shelly P.; STRAUB, D. The impact of IT governance on organizational performance In: Americas Conference On Information Systems (AMCIS), 13., Detroit, Proceedings… AIS Electronic Library (AISeL), 2011.

LUNARDI, G.; DOLCI, P. Governança de TI e seus mecanismos: uma análise da sua disseminação entre as empresas brasileiras, In: ENCONTRO DE ADMINISTRAÇÃO DA INFORMAÇÃO – ENADI, 2., Recife. Anais… Curitiba: ANPAD. 2009.

MULLER, C. Linkage mechanisms for component-based services and IT governance. Journal of Systems Integration, v. 4, n. 1, p. 3-12, 2013.

NFUKA, E. N.; RUSU, L. The effect of critical success factors on IT governance performance. Industrial Management & Data Systems, v. 111, n. 9, p. 1418-1448, 2011.

PETERSON, Ryan R. Information governance: an empirical investigation into the differentiation and integration of strategic decision-making for IT. The Netherlands: Tilburg University, 2001.

PETERSON, Ryan R. Integration strategies and tactics for information technology governance. IN: VAN GREMBERGEN, W (Org). Strategies for information technology governance. Londres: Idea Group, 2004.

PRASAD, A.; HEALES, J.; GREEN, P. A capabilities-based approach to obtaining a deeper understanding of information technology governance effectiveness: evidence from IT steering committees. International Journal of Accounting Information Systems. v. 11, p. 214–232, 2010.

ROSSONI, L.; MACHADO-SILVA, C. L. Institucionalismo organizacional e práticas de governança corporativa. Revista de Administração Contemporânea. Edição Especial, n. 7, p. 173-198, 2010.

SAMBAMURTHY, V.; ZMUD, R. W. Arrangements for information technology governance: a theory of multiple contingencies. MIS Quarterly, v. 23, n. 2, p. 261-290, 1999.


Licensed under